SweetPlaid Global Support logo
SweetPlaid Global Support logo

All articles

Order

How can I modify or cancel my order?

You have until:. on the same day you placed your order to contact us. In doubt, please use midnight Paris time for reference as this is our cut-off time company-wise. We will not be able to process any change/cancellation requests after that time, as

How can I confirm that my order has been validated?

It's easy! At SweetPlaid, we automatically send an email as soon as your payment is validated. If you don't receive this confirmation email, it could be that:. We recommend you first check your junk or spam folder. If you still can't find the confirm

When will my order ship?

Our goal is to get your SweetPlaid order to you as soon as possible. We do our utmost to process your order swiftly. Processing your order involves printing the shipping label, picking the items for your order from our inventory, and packing your ord